Search our shop

Contact us

Our team is ready to look after you, whether it's an order, a return or your watch.

Support hours 9 AM to 6 PM ET. Most replies arrive within 48 hours.

Live chat

Talk to our team in real time, right from your phone.

Start chat

Live chat opens in WhatsApp, in a new tab.

Help us help you faster.

  • Include the basics. Your name, order number and the type of enquiry.
  • Check every mailbox. Look in spam and promotions if you haven't heard back.

Already contacted us?

Don't worry. We will make it right.

  • Not satisfied with the customer representative's solution
  • No email response after 10 business days
  • No order received after 30 days
  • No refund 10 days after your returned order was delivered
File a complaint Goes straight to our executive team.

Other communication channels are not monitored. Thank you.

Live chat